garagesupplies.com is committed to our customers’ satisfaction. We stand by the quality of all of our merchandise. Products found to be defective will be
replaced, and shipping costs will be reimbursed promptly.
Merchandise may be returned to garagesupplies.com freight prepaid. Products must be in saleable condition and not in broken packages, and a 20% restocking
charge will be assessed on returned items. All products to be returned must be shipped to:
905 G Street
Hampton, VA 23661
A returned merchandise authorization must accompany all items sent to Garagesupplies.com, regardless of the reason for the return. Please send an e-mail to firstname.lastname@example.org and tell us the items you are returning as well as the reason for return (damaged, defective, other reasons we may not be able to think of ahead of time). We will send you an RMA# by the end of the next business day.
If product is damaged in shipment, please contact us immediately via e-mail, using the same email@example.com
e-mail address. We’ll send you an RMA# by the end of the next business day, send UPS a call tag, and ship new merchandise as quickly as possible.